Descaling your machine
Drop a descaling tablet in and run a maintenance cycle. Quick, simple, and keeps performance steady.
Frequency
Monthly
User guide
How to use your nuviebaby Clean
First-time setup, loading, and running your first cycle. Watch once and you're sorted.
Maintenance
Keep it running perfectly
Three short videos covering everything you need to keep your machine in top condition.
Changing the HEPA filter
Twist the old filter out, drop the new one in. HEPA-13 keeps the drying air clean.
Frequency
Every 3 months
General machine maintenance
Wipe-downs, drain tray, and the small habits that keep everything looking new.
Frequency
As needed
Warranty
What your warranty covers
Every nuviebaby Clean comes with a standard 1-year warranty starting from your due date. Free pickup and replacement in Singapore for confirmed manufacturing defects.
What's covered
- Manufacturer defects
- Free pickup and replacement in Singapore
- 1-year standard coverage from your due date
- Extended warranty options for 2 or 3 years total
What's not covered
- Damage from third-party detergents (only Super Clean tablets are approved)
- Damage from misuse or modified machines
- Normal wear and accidental damage
- Units used outside their original household
Contact
Still need help?
Real people, fast replies. Pick the channel that suits you.
Quickest way to reach us. Warranty claims, quick questions, real replies.
Message usBetter for longer issues, photos, or anything that needs a paper trail.
hello@nuviebaby.comSee us in person
We run baby expos around Singapore. Come say hi and see the machine in action.
Find an expoBrowse FAQ
Most questions are answered here. Compatibility, modes, tablets, warranty, the lot.
Read FAQs